If you’re looking for a way to reach more customers, generate more leads, and increase your sales, you might want to consider using ringless voicemail and SMS marketing. These are two of the most effective and affordable marketing methods that can help you grow your business and stand out from the competition.
In this post, we’ll explain what ringless voicemail and SMS marketing are, how they work, and why they are so beneficial for your business. We’ll also share some tips and best practices on how to use them successfully and legally.
What is Ringless Voicemail?
Ringless voicemail is a technology that allows you to send pre-recorded voice messages directly to your customers’ voicemail inboxes, without making their phones ring. This way, you can deliver your message without interrupting or annoying your customers, and let them listen to it at their convenience.
Ringless voicemail is a great way to communicate with your customers, especially if you want to:
- Promote a new product or service
- Send a special offer or discount
- Remind them of an appointment or payment
- Follow up on a previous conversation or inquiry
- Request feedback or a review
- Build rapport or loyalty
What is SMS Marketing?
SMS marketing is a technique that involves sending text messages to your customers’ mobile phones, with their permission. You can use SMS marketing to send short and catchy messages that can capture your customers’ attention and prompt them to take action.
SMS marketing is a powerful way to engage with your customers, especially if you want to:
- Announce a flash sale or a limited-time deal
- Send a coupon code or a link to a landing page
- Confirm an order or a delivery
- Notify them of a status update or a change
- Ask them a question or a survey
- Invite them to an event or a webinar
Why Use Ringless Voicemail and SMS Marketing?
Ringless voicemail and SMS marketing are both highly effective and cost-efficient marketing methods that can help you boost your business in many ways, such as:
- Reach more customers: Ringless voicemail and SMS marketing can help you reach more customers than other marketing channels, such as email, social media, or online ads. This is because almost everyone has a mobile phone and checks their voicemail and text messages regularly. According to 1, the average open rate for voicemail is 96%, and for SMS is 98%, compared to 20% for email.
- Increase your response rate: Ringless voicemail and SMS marketing can also help you increase your response rate, as more customers are likely to listen to your voice messages and reply to your text messages than other types of messages. According to 2, the average response rate for voicemail is 4.8%, and for SMS is 45%, compared to 6% for email.
- Improve your conversion rate: Ringless voicemail and SMS marketing can also help you improve your conversion rate, as more customers are likely to take action after receiving your voice messages and text messages than other types of messages. According to 3, the average conversion rate for voicemail is 14%, and for SMS is 32%, compared to 1.73% for email.
- Enhance your customer satisfaction: Ringless voicemail and SMS marketing can also help you enhance your customer satisfaction, as more customers appreciate receiving personalized and relevant messages from you that add value to their lives. According to 4, 75% of customers prefer to receive offers via SMS, and 80% of customers are more likely to do business with a company that offers personalized experiences.
How to Use Ringless Voicemail and SMS Marketing Successfully and Legally?
Ringless voicemail and SMS marketing are both great tools to grow your business, but they also require some planning and strategy to use them effectively and ethically. Here are some tips and best practices to follow:
- Know your audience: Before you send any ringless voicemail or SMS marketing messages, you need to know who your target audience is, what their needs and pain points are, and how they prefer to be contacted. You also need to segment your audience based on their characteristics and behaviors, and tailor your messages accordingly.
- Get permission: Before you send any ringless voicemail or SMS marketing messages, you need to get permission from your customers, either by obtaining their written consent or by having an existing business relationship with them. You also need to honor their requests to opt out or unsubscribe from your messages, and avoid contacting them if they are on the Do Not Call Registry or the National Do Not Call List.
- Be clear and concise: When you create your ringless voicemail or SMS marketing messages, you need to be clear and concise about who you are, why you are contacting them, and what you want them to do. You also need to keep your messages short and sweet, preferably under 30 seconds for voicemail and under 160 characters for SMS, and avoid using jargon, slang, or filler words.
- Be relevant and valuable: When you create your ringless voicemail or SMS marketing messages, you need to be relevant and valuable to your customers, by providing them with information, education, entertainment, or solutions that can help them solve their problems or achieve their goals. You also need to avoid making false or exaggerated claims, or using deceptive or aggressive tactics.
- Be timely and frequent: When you send your ringless voicemail or SMS marketing messages, you need to be timely and frequent, by choosing the best time and frequency to reach your customers, based on their habits, preferences, and availability. You also need to avoid sending too many or too few messages, or sending them at inappropriate or inconvenient times.
How to Harness the Power of Ringless Voicemail and SMS Marketing
Ringless voicemail and SMS marketing are two of the most effective and affordable marketing methods that can help you boost your business and stand out from the competition. By following the tips and best practices in this post, you can create and send powerful and persuasive messages that can reach, engage, and convert your customers.